Easiest way

Send an e-mail to info@softwareninjas.ca

Open a FogBugz case

For defect reports, feature suggestions and general feedback, you can create a new case in our FogBugz instance.


If you need to submit sensitive or confidential information over an insecure channel (such as when reporting a security vulnerability via e-mail), please encrypt your message and/or attachments using our PGP key:

E2F1 E492 1C9C 369C 6CBF E393 E9F0 4520 6ADC 6845

Download the Public PGP key

Quick PGP tutorial

  1. Install gnupg. It's even available for Cygwin. If you want to use a GUI, there's Gpg4win for Windows and GPG Suite for OS X.
  2. Download softwareninjas-public-pgp.key
  3. Import our public key in your store:
    gpg --import ~/Downloads/softwareninjas-public-pgp.key
    This will generate output like the following (notice the key ID should match the value above):
    gpg: WARNING: using insecure memory!
    gpg: please see http://www.gnupg.org/documentation/faqs.html for more information
    gpg: /home/oli/.gnupg/trustdb.gpg: trustdb created
    gpg: key 6ADC6845: public key "Software Ninjas (Signing and encryption) <info@softwareninjas.ca>" imported
    gpg: Total number processed: 1
    gpg:               imported: 1  (RSA: 1)
  4. (Optional) Verify the key fingerprint.
    1. gpg --edit-key info@softwareninjas.ca
    2. fpr
      This will generate output like the following (notice the fingerprint should match the value above):
      pub   4096R/6ADC6845 2014-07-20 Software Ninjas (Signing and encryption) <info@softwareninjas.ca>
       Primary key fingerprint: E2F1 E492 1C9C 369C 6CBF  E393 E9F0 4520 6ADC 6845
    3. Compare the fingerprint with the value above.
    4. quit
  5. Now we can encrypt filename.ext to create filename.ext.gpg:
    gpg --recipient info@softwareninjas.ca --out filename.ext.gpg --encrypt filename.ext
    You may get a warning that there is no assurance the key belongs to us. Depending on your level of paranoia, you may wish to first contact us through another channel to verify the key's fingerprint.
  6. Attach filename.ext.gpg to an e-mail sent to info@softwareninjas.ca